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【公式】ホテル石垣 & ちこんきやー

Terms & Conditions

Hotel Ishigaki & Chikonkiya

Terms and Conditions of Accommodation

These Terms and Conditions were originally written in Japanese. In the event of any discrepancy between the Japanese version and this translation, the Japanese version shall prevail.

Article 1 (Scope of Application)

1

Accommodation Contracts and related contracts concluded between the Hotel and the Guest shall be governed by these Terms and Conditions, and any matters not provided for herein shall be governed by laws and regulations or by generally established practices.

2

Notwithstanding the provisions of the preceding paragraph, when the Hotel has entered into a special agreement to the extent that it does not violate laws, regulations or practices, such special agreement shall take precedence.

Article 2 (Application for Accommodation Contracts)

1

A person who wishes to apply for an Accommodation Contract with the Hotel shall notify the Hotel of the following particulars:

  1. 1Name of the Guest(s)
  2. 2Date(s) of stay and estimated time of arrival
  3. 3Accommodation charges
  4. 4Any other particulars deemed necessary by the Hotel
2

If the Guest, during the stay, requests to extend the stay beyond the date(s) of stay set forth in item 2 of the preceding paragraph, the Hotel shall regard such request as a new application for an Accommodation Contract made at the time the request is made.

Article 3 (Conclusion of Accommodation Contracts, etc.)

1

An Accommodation Contract shall be deemed to have been concluded when the Hotel has accepted the application set forth in the preceding Article; provided, however, that this shall not apply where the Hotel proves that it has not accepted the application.

2

When an Accommodation Contract has been concluded in accordance with the provisions of the preceding paragraph, the Guest shall pay, by the date specified by the Hotel, a deposit fixed by the Hotel within the limit of the basic accommodation charges for the period of stay.

3

The deposit shall first be applied toward the accommodation charges ultimately payable by the Guest; if circumstances arise to which the provisions of Article 6 and Article 17 apply, it shall be applied first toward the cancellation charge and then toward compensation for damages, and the balance, if any, shall be refunded at the time of payment of the charges under the provisions of Article 12.

4

If the Guest fails to pay the deposit set forth in paragraph 2 by the date specified by the Hotel in accordance with that paragraph, the Accommodation Contract shall cease to be effective; provided, however, that this shall apply only where the Hotel has so informed the Guest when specifying the due date for payment of the deposit.

5

Entry into guest rooms by any person other than the Guest is strictly prohibited. If a friend or any other person enters a guest room, such person shall be deemed to be staying at the Hotel, and the prescribed accommodation charges shall be charged.

Article 4 (Special Agreement Not Requiring Payment of a Deposit)

1

Notwithstanding the provisions of paragraph 2 of the preceding Article, the Hotel may, after the conclusion of the contract, enter into a special agreement under which payment of the deposit set forth in that paragraph is not required.

2

If, in accepting an application for an Accommodation Contract, the Hotel has not requested payment of the deposit set forth in paragraph 2 of the preceding Article, or has not specified the due date for payment of such deposit, the Hotel shall be deemed to have entered into the special agreement set forth in the preceding paragraph.

Article 5 (Refusal to Conclude Accommodation Contracts)

1

The Hotel may decline to conclude an Accommodation Contract in any of the following cases:

  1. 1When the application for accommodation does not conform to these Terms and Conditions.
  2. 2When no guest rooms are available because the Hotel is fully booked.
  3. 3When the person seeking accommodation is deemed likely to act in violation of laws and regulations, public order or good morals in connection with the accommodation.
  4. 4When the person seeking accommodation is clearly recognized as suffering from a communicable disease.
  5. 5When the Hotel is requested to assume a burden beyond reasonable limits in connection with the accommodation.
  6. 6When the Hotel is unable to provide accommodation due to natural disasters, malfunction of facilities or other unavoidable causes.
  7. 7When the person seeking accommodation is likely to cause annoyance to other guests due to intoxication or the like, or behaves or speaks in a manner that causes serious annoyance to other guests.
  8. 8When the person seeking accommodation is an organized crime group (boryokudan), a member of an organized crime group, a violence-related organization (including a corporation) or a person associated with any of them, or any other antisocial force (hereinafter "Organized Crime Groups, etc.").
  9. 9When the person seeking accommodation is a corporation or other organization whose business activities are controlled by Organized Crime Groups, etc., or of which Organized Crime Groups, etc. serve as officers (including principal executives), or a person associated therewith.
  10. 10When the person seeking accommodation has committed acts of violence, intimidation, extortion or coercive and unreasonable demands against the Hotel or its staff, or has demanded a burden beyond reasonable limits, or is recognized as having committed similar acts in the past.

Article 6 (Right of the Guest to Cancel Contracts)

1

The Guest may cancel the Accommodation Contract by so notifying the Hotel.

2

If the Guest cancels the Accommodation Contract in whole or in part for reasons attributable to the Guest (except where the Hotel has specified the due date for payment of the deposit and requested its payment pursuant to paragraph 2 of Article 3, and the Guest cancels the Accommodation Contract before such payment), the Hotel shall charge a cancellation charge as set forth in Appendix Table 2; provided, however, that where the Hotel has entered into the special agreement set forth in paragraph 1 of Article 4, this shall apply only where, upon entering into such special agreement, the Hotel informed the Guest of the Guest's obligation to pay the cancellation charge in the event that the Guest cancels the Accommodation Contract.

3

If the Guest does not arrive by 10:00 p.m. on the date of stay (or, if an estimated time of arrival has been specified in advance, by the time two hours after such estimated time) without notifying the Hotel, the Hotel may regard the Accommodation Contract as having been cancelled by the Guest and process it accordingly.

Article 7 (Right of the Hotel to Cancel Contracts)

1

The Hotel may cancel the Accommodation Contract in any of the following cases:

  1. 1When the Guest is deemed likely to act, or is deemed to have acted, in violation of laws and regulations, public order or good morals in connection with the accommodation.
  2. 2When the Guest is clearly recognized as suffering from a communicable disease.
  3. 3When the Hotel is requested to assume a burden beyond reasonable limits in connection with the accommodation.
  4. 4When the Hotel is unable to provide accommodation due to natural disasters or other causes of force majeure.
  5. 5When the Guest is likely to cause annoyance to other guests due to intoxication or the like, or behaves or speaks in a manner that causes serious annoyance to other guests.
  6. 6When the Guest fails to comply with prohibitions set forth in the Rules of Use established by the Hotel (limited to those necessary for fire prevention), such as smoking in bed in guest rooms or tampering with firefighting equipment.
  7. 7When the Guest is an organized crime group (boryokudan), a member of an organized crime group, a violence-related organization (including a corporation) or a person associated with any of them, or any other antisocial force (hereinafter "Organized Crime Groups, etc.").
  8. 8When the Guest is a corporation or other organization whose business activities are controlled by Organized Crime Groups, etc., or of which Organized Crime Groups, etc. serve as officers (including principal executives), or a person associated therewith.
  9. 9When the Guest has committed acts of violence, intimidation, extortion or coercive and unreasonable demands against the Hotel or its staff, or has demanded a burden beyond reasonable limits, or is recognized as having committed similar acts in the past.
2

If the Hotel cancels the Accommodation Contract pursuant to the provisions of the preceding paragraph, the Hotel shall not charge the Guest for any accommodation or other services that the Guest has not yet received.

Article 8 (Registration)

1

The Guest shall register the following particulars at the time of reservation:

  1. 1Name, age, gender, address and occupation of the Guest
  2. 2For foreign nationals, nationality, passport number, port of entry and date of entry into Japan
  3. 3Date and estimated time of departure
  4. 4Any other particulars deemed necessary by the Hotel
2

If the Guest intends to pay the charges set forth in Article 12 by any means in lieu of cash, such as traveler's checks, accommodation coupons or credit cards, the Guest shall present them in advance at the time of the registration set forth in the preceding paragraph.

Article 9 (Hours of Use of Guest Rooms)

1

The Guest may use the guest room of the Hotel from 15:00 on the check-in date until 10:00 on the check-out date.

2

Notwithstanding the provisions of the preceding paragraph, the Hotel may permit the Guest to use the guest room outside the hours prescribed in that paragraph. In such case, the following additional charge shall be charged:

¥3,000 (excluding consumption tax) per room per hour; provided, however, that any period of less than one hour shall be rounded up to one hour.

Article 10 (Compliance with Rules of Use)

1

While on the premises of the Hotel, the Guest shall comply with the Rules of Use established by the Hotel and placed in each guest room.

Article 11 (Business Hours)

1

The business hours of the main facilities of the Hotel are announced by notices posted at each location, the service guide in guest rooms, and the like.

2

The hours set forth in the preceding paragraph may be temporarily changed when necessary and unavoidable. In such case, the Guest shall be notified by appropriate means.

Article 12 (Payment of Charges)

1

The breakdown of the accommodation charges and other charges payable by the Guest and the method of calculating them shall be as set forth in Appendix Table 1.

2

All payments of the accommodation charges and other charges set forth in the preceding paragraph shall be made in advance by credit card.

3

The accommodation charges shall be payable even if the Guest voluntarily does not stay after the Hotel has provided the guest room to the Guest and made it available for use.

Article 13 (Liability of the Hotel)

1

If the Hotel causes damage to the Guest in the performance of the Accommodation Contract and related contracts, or by the non-performance thereof, the Hotel shall compensate the Guest for such damage; provided, however, that this shall not apply where such damage is not attributable to reasons for which the Hotel is responsible.

Article 14 (Handling When the Contracted Room Cannot Be Provided)

1

If the Hotel is unable to provide the Guest with the contracted guest room, the Hotel shall, with the consent of the Guest, arrange other accommodation facilities under conditions as similar as possible.

Article 15 (Handling of Deposited Articles, etc.)

1

As the Hotel has no front desk, the Hotel is unable to take custody of luggage.

Article 16 (Custody of the Guest's Luggage or Belongings)

1

As the Hotel has no front desk, the Hotel is unable to keep luggage before check-in or after check-out. If luggage is sent to the Hotel by post or courier in advance, it cannot be received because there is no front desk, and it will be automatically returned by the delivery company.

2

If, after the Guest has checked out, the Guest's luggage or belongings are found left behind at the Hotel and the owner is identified, the Hotel shall contact the owner and request instructions. However, if no instructions are given by the owner or if the owner cannot be identified, the Hotel shall keep such articles for seven days, including the date of discovery, and shall dispose of them thereafter.

Article 17 (Liability of the Guest)

1

If the Hotel suffers damage due to the willful misconduct or negligence of the Guest, such Guest shall compensate the Hotel for such damage.

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